Your Questions Answered

We ship twice a day! Orders placed during the day are shipped by our overnight team at 1 am PST, orders placed after that are shipped at 8 am PST.

Expect delivery 3 to 6 business days after ordering.

Please note that the above USPS averages are not guarantees. We have no control over how quickly USPS delivers packages once we hand them off. If you live far from a major city or in an area experiencing inclement weather it may take a little longer.

International bound shipments will need additional time for delivery.

We can take American Express, Visa, Mastercard, and Discover on our website. If you have a PayPal or Apple Pay account, you can also use that.

Absolutely – we use Stripe to process your payments, we never store your credit card data.

Our website uses SSL with 256-bit encryption and is PCI-DSS compliant.

No

Yes! As soon as your order ships, you’ll receive a notification containing a USPS tracking number. Please note that the information available on USPS.com is the same information we have as to the whereabouts of your package. If there seems to be a delay or an issue of non-delivery, please contact your local post office with the tracking number, as they will have more information at their disposal to assist you.

Yes! We ship to Canada, Australia, New Zealand, Europe and some countries in Asia via USPS.